Frequently Asked Questions

We support VAT-registered UK businesses - mainly Limited Companies, and also VAT-registered sole traders who want organised, ongoing support.

Typically, most of our clients use us for bookkeeping, payroll and VAT services throughout the year also. However, if you require year end only services, start an enquiry and we can discuss your needs.

We mainly use Xero and Quickbooks, and can guide you through moving over if needed.

We quote based on your business size, transactions, payroll needs and level of support required. We're not the cheapest firm, but we focus on clarity, proper organisation and consistent service.

Start by completing our short enquiry form. We'll review your information and invite you to a discovery call if we're the right fit for each other.

Most clients are fully onboarded within a few weeks. We guide you through each step and keep everything organised from the start.

Most clients are fully onboarded within a few weeks. We guide you through each step and keep everything organised from the start.

We mainly use Xero and QuickBooks, and can guide you through moving over if needed.

Yes, but digital copies are usually fine. We’ll show you the simplest way to keep everything organised without extra admin.

We mainly use Xero and Quickbooks, and can guide you through moving over if needed.

There are legal requirements around record-keeping. We’ll explain what applies to you and how to manage it easily.

We strongly recommend it, and we’ll explain why during onboarding.

We recommend cloud software. If you’re open to moving, we’ll make the transition simple and stress-free.

We’ll agree a clear monthly or quarterly rhythm during onboarding so everything stays up to date without last-minute pressure.

There are a few ways to take money out (usually salary, dividends and reimbursed expenses). The right mix depends on your business structure and income, and we’ll guide you clearly once you’re onboard.

It depends on your setup and the level of income you want to take. We’ll explain your options as part of onboarding.

This depends on the work they do and the rate paid. We’ll discuss what’s appropriate for your setup once you’re onboard.

Yes — but how you claim depends on the type of vehicle, how it’s used and whether it’s owned personally or by the business. We’ll review your setup during onboarding and show you the simplest, most compliant approach.

Some meals can be claimed depending on purpose and context. We’ll talk you through the rules in plain English so you’re confident about what’s appropriate.

Some clothing qualifies as allowable business workwear and some doesn’t. We’ll explain exactly what counts for your industry so you stay compliant.

Possibly — it depends how the phone is used and who owns the contract. We’ll show you the cleanest setup during onboarding.

Some items qualify and some don’t. We’ll help you understand the rules when we review your business.

Yes — once you’re a client and authorised, we can help handle HMRC communication where appropriate.

We’ll explain what HMRC may do in those situations and support you with getting things back on track.

We’ll review your turnover, future plans and obligations during onboarding and advise you clearly.

Yes — we support VAT-registered sole traders who want ongoing, organised support.

To start your enquiry, please click here.